4050 Silverwood Dr.
Houston, TX 77025

2008

HISD

Houston, TX

District Staff Manager- Technical Writer/Trainer

• Supports the marketing efforts of the District by creating visually appealing deliverables for a variety of media including the departmental internal and external web site, print-based promotional materials, and multimedia projects.
• Web Development - Serve as the department’s webmaster. Maintain both internal and external sites with updated content.
• Graphic Design - Conceptualize and create visually appealing graphics for marketing materials, PowerPoint presentations, newsletters, the department’s internal and external web site, and reports.

2007 - 2008

HISD

Houston, TX

Technology Instructor

• Teaching MS Office core products
• Web Development
• Multi-Media – photography & Video

2003 - 2004

Sprint

Houston, TX
Business Enterprise Services

Senior Account Manager

• I managed a base of 45 Mid-Market Accounts.
• I was responsible for all lines of business with Sprint including Local Exchange, wireless, voice LD, data, IP, international services, hardware, and security management.
• Met or exceeded monthly revenue objectives

10/1999 - 10/2002

AT&T

Houston, TX
Global Enterprise Business Services

Technical Sales Manager

• Overlay Sales Director and responsible for supporting the Branch revenue sales objectives for Local Exchange, Data, and Internet Services
• Extensive experience with design, pricing, selling and implementation of managed networks and hardware solutions, including managed routers, and managed VoIP network and hardware.
• Managed and negotiated with outside contractors.
• Responsible for design, pricing and the sell of managed firewall and security solutions.
• Responsible for technical expertise and knowledge transfer.
• Supported and managed other Branch technical resources and specialists.
• I had overall management of approximately 20 field sales, and 8 technical support subject-matter experts.
• Exceeded revenue and support objectives

12/1998 - 10/1999

AT&T

Houston, TX
Global Enterprise Business Services

Marketing Manager

• Overarching responsibility of this assignment was to grow revenue as Branch interface with HQ product management and marketing staff.
• The position functioned as an overlay sales resource. Primary duties were to partner with offer management to ensure AT&T products and service offers were optimally applied in the development of business solutions.
• My responsibility was to ensure the management of price and profit margins along with contract assurance.
• Growing and winning new business through creative pricing structures, and strong contract negotiations.
• Far Exceeded revenue and support objectives
• Regional Gold Club Winner for Outstanding Contribution to Revenue Goal

01/1997 - 11/1998

AT&T

Houston, TX
Business Services

Data Networking Account Executive II

• I was responsible for outside sales of emerging-market products such as Advanced Internet Solutions, E-Commerce, and Web-Site Hosting. Focused on WAN distributed networks, multimedia, Frame Relay, ATM and SONET applications.
• Wide ranging experience in presentation, and training as well..
• Far Exceeded all objectives
• Regional Gold Club Winner for Outstanding Contribution to Revenue Goal

01/1993 - 01/1997

AT&T

Houston, TX
Business Services

Branch Market Analyst

• My primary responsibilities were to develop Branch strategy and business plan.
• I designed the Sales territories, market analysis, and set sales and revenue quotas.
• Responsible for developing a revenue-forecast tool.
• Territory competitive assessment, lead generation, and results management.
• Responsible for technical expertise and knowledge transfer.
• Far Exceeded all objective
• Regional Gold Club Winner for Outstanding Contribution to Revenue Goal
• 1994 Elected to AT&T's Corporate Leader’s Council for a second time.

01/1990 - 01/1993

AT&T

Houston, TX
Mid-Market Business Services

Senior Account Executive II

• Direct outside sale of complex integrated voice and data networking services, compressed voice/data equipment, and Switched Digital services.
• Extensive experience in Sales Territory Planning.
• Responsible for technical expertise and knowledge transfer throughout the Branch.
• Far Exceeded all objectives
• Regional Gold Club Winner for Outstanding Contribution to Revenue Goal
• 1992 Elected to AT&T's Corporate Leader’s Council

01/1989-01/1990

AT&T

Atlanta, GA
Southern Region - Primary Business Markets

Marketing Coordinator

• The assignment focused on the development of a Branch Business Plan; economic analysis of the Branch’s marketplace, coordination and development of Branch direct mail.
• Direct Marketing Coordinator for AT&T’s Southern Region primary business markets and responsible for the Region’s DMDR Campaigns. This involved development and distribution of collateral for various campaigns, as well strategic target development and tracking. Monitoring the results with all the sales branches and providing training and incentives.
• Met or exceeded objectives

01/1986-01/1989

AT&T

Houston, TX
Primary Business Markets

Telemarketing Manager

• I managed a telemarketing workforce that varied in size from 8 to 25 non-management employees.
• Primary responsibility was coaching and development.
• I was also responsible for job applicant interviews and screening, as well as classroom instruction of the new-hires.
• Far Exceeded Objectives